Privacy Policy
Last updated: 27 May 2026
1. Who We Are
Lambourn Electrical Services (Company No. 16358689) operates from 7 St Francis Gardens, Copthorne, Crawley RH10 3JS. We are the data controller for personal information collected through this website and our services. Contact: lambournelectricalservices@gmail.com / 07863 761731.
2. Information We Collect
We collect information you provide directly:
- Name, email address, and phone number (via our contact form)
- Property address (when arranging a site visit or quotation)
- Details of the electrical work you require
- Payment information (processed securely, not stored on our systems)
We also collect technical data automatically: IP address, browser type, pages visited, and visit duration. This data is anonymised and used for website analytics only.
3. How We Use Your Information
- To respond to your enquiry and provide a quotation
- To schedule and deliver electrical services
- To issue certificates, invoices, and receipts
- To comply with legal obligations (Building Regulations notifications, tax records)
- To improve our website and services
We do not sell, rent, or share your personal information with third parties for marketing purposes.
4. Legal Basis for Processing
We process your data under: (a) Contractual necessity — to provide the services you have requested; (b) Legitimate interest — to respond to enquiries and improve our services; (c) Legal obligation — to comply with Building Regulations, tax, and health and safety requirements.
5. Data Retention
We retain your personal data for as long as necessary to fulfil the purposes for which it was collected. Electrical certification records are retained for a minimum of 6 years in accordance with industry practice. Financial records are retained for 7 years as required by HMRC.
6. Your Rights
Under the UK GDPR, you have the right to: access, rectify, or erase your personal data; restrict or object to processing; data portability; and withdraw consent. To exercise these rights, contact lambournelectricalservices@gmail.com.
7. Cookies
This website uses essential cookies required for the site to function. We may use analytics cookies to understand how visitors use the site. You can control cookies through your browser settings.
8. Contact
For any questions about this privacy policy or your personal data, contact us at lambournelectricalservices@gmail.com or call 07863 761731.